Customer Service Representative - KAL

Join MOTUL, a global leader in the automotive and mobility industry, as a Customer Service Representative for Key Accounts. In this role, you will be the primary point of contact for key customer accounts, ensuring a high-quality service experience and managing order entry, processing, and coordination with internal teams. You will also support promotional initiatives, analyze customer buying patterns, and act as an escalation point for complex account matters. This is an opportunity to thrive in a dynamic, collaborative environment that values teamwork, initiative, and creativity.

• Serve as the primary point of contact for key customer accounts, ensuring a high-quality, responsive service experience.
• Manage order entry, proofing, and processing in SAP, ensuring accuracy and timely customer communication.
• Coordinate with internal teams to resolve billing, credit, logistics, or service-related issues efficiently.