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Senior FinCrime Ops Manager

Lemfi · London, United Kingdom

External listingfull-time27 days ago

About The Role

Join LemFi as a Senior FinCrime Ops Manager, where you'll lead and manage the Financial Crime Operations team. You'll be responsible for live decisioning, investigations, and continuous improvement of in-life controls. You'll also collaborate with Product and Data teams to refine rules and improve conversion while maintaining risk standards. This is a hands-on leadership role that requires strong analytical skills and experience in fraud or financial crime operations.

  • Diriger et superviser les opérations de lutte contre la criminalité financière, en étant responsable de la prise de décision en direct, des enquêtes et de l'amélioration continue des contrôles.
  • Gérer et encadrer une équipe d'analystes, en concevant et en améliorant une opération qui équilibre la prévention de la fraude, l'expérience client et la croissance.
  • Collaborer avec les équipes Produit, Données et Ingénierie pour affiner les règles, la logique de déblocage et les expériences qui améliorent la conversion tout en maintenant les normes de risque.
  • Experience partnering closely with Product, Data or Engineering teams on control performance and operational improvements
  • Proven ability to run and improve operational workflows, SLAs and performance metrics
  • Strong experience managing live investigations, unblocks, alerts and decisioning in a fintech or high-volume financial environment
  • Leadership experience managing and developing teams at scale
  • 6+ years in Fraud or Financial Crime Operations, with at least 3 years in a leadership role
  • Solid analytical capability (Excel or similar tools) to assess trends and operational effectiveness
  • Experience working with machine learning or rules-based decisioning systems
  • Cross-border financial operations experience

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