Software Quality Assurance Analyst (Brightflag)

Join Brightflag as a Software Quality Assurance Analyst, where you'll play a crucial role in ensuring the quality of our platform for legal operations teams. You'll work closely with an agile team, designing and executing test cases, and influencing process improvements. This role involves a mix of manual and automation testing, with a focus on leveraging AI tools to enhance efficiency.

• Collaborate with the Product Feature team to design and execute test cases that validate software features.
• Conduct both manual and automated testing, leveraging AI tools to enhance testing efficiency.
• Influence quality process improvements and act as an agent of change within the organization.
• Minimum of 3 year hands-on functional testing experience
• Experience testing Web Applications, REST API web services (e.g. Postman)
• Some knowledge of Automation testing (e.g. Playwright Java/Typescript)
• Demonstrated growth mindset in QA (reporting, troubleshooting, specialized testing.)
• Demonstrated self-starter with ability to take direct steps to ensuring Product quality within team
• Demonstrated ability to write & maintain test cases with the ability to write good bug reports
• Strong knowledge of QA methodologies & processes including efficiencies & strategies
• Exceptional verbal & written communication skills and the ability to collaborate and influence within a product engineering squad
• Ability to solve problems & troubleshoot
• Experience with Product & Test Management systems (Jira, Confluence, etc)
• Good database knowledge & SQL skills
• Great ability to analyse, estimate and plan work tasks within a team
• ISTQB or equivalent software testing certification preferred
• Experience with Performance (e.g. JMeter), Security testing
• Experience in CI/CD environment