Field Enablement Manager (Partner Enablement Program Manager)

Join Benchling as a Partner Enablement Program Manager, where you will be responsible for building and owning the enablement programs that prepare our implementation partners to deliver Benchling in pharmaceutical and life science accounts. You will define partner readiness, design and maintain the curriculum and certification tracks, and establish feedback loops to keep programs current and effective. You will collaborate with various teams across Benchling and directly with partner organizations to systematically close capability gaps.

• Design and own a scalable partner enablement framework, including onboarding curriculum, role-based learning tracks, and product certification programs.
• Build tiered partner certification paths that align to Benchling's delivery standards and serve as the primary enablement point of contact for the services partner enablement program.
• Define partner readiness criteria and work with PS leadership to gate partner-led delivery against demonstrated competency, while tracking partner enablement KPIs.
• Experience with eLearning authoring tools (e.g., Articulate Rise 360, or similar) and assessment tools (e.g. Skillable, Questionmark, or similar)
• Excellent cross-functional collaboration skills; experience influencing stakeholders you do not manage
• Life science background or experience enabling teams serving scientific industries
• Experience working with SI, channel, or implementation partners in a SaaS context, strongly preferred
• BS or <M.Sc>. in Molecular Biology, Biochemistry, Genetics, or similar life science field
• Strong content development skills; can author or direct the creation of clear, engaging enablement materials without always having deep domain expertise
• KCS methodology familiarity or experience embedding knowledge practices into enablement workflows, a plus
• 4+ years of experience in enablement, training, or program management with meaningful exposure to external audiences (partners, customers, or channel)
• Comfortable facilitating live training for technical and semi-technical audiences
• Demonstrated ability to design and build enablement programs from scratch, not just maintain existing ones