Lead Solutions Engineer

Join Livestorm, the leading end-to-end video engagement platform. As a Lead Solutions Engineer, you'll deliver and scale technical services for our customers, focusing on CRM integrations, API-based workflows, and custom implementations. You'll be responsible for solution design and delivery, client-facing consulting and communication, cross-team enablement, and process improvement and scaling. Ideal candidates have solid engineering fundamentals, deep knowledge of Salesforce, Pardot/Account Engagement, and HubSpot, and experience in a client-facing or consulting role. Fluency in French and English is required.

• Lead the technical delivery of integration-based and custom solutions, using Livestorm's API, webhooks, and scripting for use cases that go beyond what automation platforms can handle.
• Act as a trusted technical consultant in both pre-sales and post-sales conversations, playing a key evangelist role for our integrations and API.
• Equip customer-facing teams with documentation, training, and resources so they can better understand and pitch technical capabilities.

**Job requirements/Who You Are…**

• **You have solid engineering fundamentals.** You're comfortable writing and maintaining scripts in Python or JavaScript, reading API documentation, and debugging JSON payloads and HTTP error responses. You don't need to be a full-stack engineer, but you're not relying on AI to write code you can't read — you can review it, own it, and maintain it over time.
• **You build real things, end-to-end.** You've shipped custom applications with a user-facing UI, handled testing and deployment, and written the documentation that goes with it. You're comfortable using AI-assisted development tools like Claude Code to move fast, but you set the architecture and you own the output.
• **You have deep, hands-on knowledge of Salesforce, Pardot/Account Engagement, and HubSpot.** You understand how Salesforce Campaigns, Campaign Members, Lead and Contact objects, Connected Campaigns, and Marketing App Extensions work — not just at a surface level, but well enough to diagnose sync failures, permission issues, and multi-BU edge cases. You're equally at ease in HubSpot: Marketing Events, workflows, contact properties, and the nuances of the v3 integration. You can operate across all three platforms without needing to be coached on the basics.
• **You understand marketing automation workflows.** You know how demand gen teams use their CRM stack: lead scoring, campaign attribution, registration flows, nurture triggers. You can speak the language of a marketing ops person as fluently as a developer's.
• **You're at ease with webhooks, API integrations, and middleware platforms.** You've worked with platforms like Make, n8n, or Zapier, and you understand how to chain events, handle errors, and debug flows end-to-end. You know when to use them and when to write something from scratch.
• **You've worked in a client-facing or consulting role.** Your communication and interpersonal skills are strong, and you're attuned to both technical and business needs. You know how to manage expectations on a complex integration project.
• **You're a doer with a proactive mindset.** You take ownership, drive initiatives forward, and can operate independently in an ambiguous environment.
• **You're fluent in both French and English**, and comfortable working in a fully remote setup aligned with the Paris time zone ±2 hours.

*Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.*