Account Manager (Financial Services, High Growth)

Join AlphaSense, a leading AI-powered business insights platform, as an Account Manager in the Financial Services sector. In this high-growth role, you will be responsible for managing a named book of high-value Financial Services customers, ensuring renewals, customer health, adoption, and expansion. You will engage stakeholders from daily users to senior executives, partner closely with Account Executives on expansion opportunities, and drive measurable business impact. This is a fast-paced, pressurized environment that requires strong business judgment, comfort with ambiguity, and the ability to prioritize and move quickly while staying accountable.

• Own renewals end-to-end, including strategy, forecasting, timing, and execution.
• Identify and drive expansion opportunities by building conviction around value and outcomes.
• Build multi-threaded relationships across users, decision-makers, and sponsors.
• Fluent in SaaS: You understand modern account management, including usage-based value, renewals, forecasting, and metrics-driven execution
• Structured and proactive: You anticipate risk, manage competing demands, and operate with clarity and urgency
• Commercially minded: You think in terms of outcomes and risk. You understand renewal ownership, expansion motions, and what it takes to protect recurring revenue
• Strong communicator: You can distill complex topics quickly and move conversations toward decisions in time-sensitive situations
• Comfortable under pressure: You perform well in a high-growth environment where priorities shift and expectations are high. You take ownership and stay composed when things move fast
• Financial Services literate: You have a solid understanding of how financial firms operate and can lead credible conversations with sophisticated stakeholders