About The Role

Join Plentific as a Platform Operations Engineer, where you'll be responsible for the reliability and day-to-day operation of our cloud infrastructure and deployment platforms. This role focuses on operational support, incident response, and continuous improvement. You'll work closely with the DevOps Platform team and have the opportunity to shape the future of property management globally.

Own day-to-day operational support of production and non-production environments across Portal/ESB and SaaS platforms.
Act as a primary responder for infrastructure-related incidents, participating in P1/P2 escalations and coordinated incident response.
Perform break-fix activities including deployment failures, infrastructure outages, configuration errors and data recovery from backups.
Commercial experience in an infrastructure operations, DevOps, SRE or platform support role
Hands-on experience operating AWS-based environments
Strong troubleshooting skills across Linux systems, networking, DNS and cloud services
Experience participating in incident response and on-call rotations
Familiarity with deployment tooling and configuration management systems
Ability to work calmly and methodically during high-severity incidents
Clear communication skills and a collaborative approach to problem solving

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