About The Role

Join HumanSignal, a leader in operationally complex data collection and annotation for frontier AI research. As a Delivery Lead, you will manage multiple high-stakes AI data projects, ensuring delivery outcomes in terms of throughput, quality, cost efficiency, and customer satisfaction. You will collaborate with AI lab researchers and procurement partners, drive systems-level improvements, and coach and develop your team. This role is fast-paced and demanding, requiring a metrics-driven approach and a strong background in operationally intensive roles.

Lead and manage a team of Strategic Project Leads (SPLs) across multiple high-stakes AI data projects simultaneously, ensuring delivery outcomes for your projects.
Drive delivery across custom data pipelines and expert labeling workflows, translating researcher requirements into clear operational plans.
Collaborate with AI lab researchers and procurement partners to define data strategies, scope programs, and resolve escalations, while driving systems-level improvements.
Experience owning delivery outcomes across multi-stakeholder, high-velocity projects
Must be proficient in using LLMs in your every day work, including building scripting logic and working with large datasets with LLM assistance
Metrics-driven with a systems-thinking approach to operations
5+ years in operationally intensive roles (marketplace, data ops, logistics, or similar)
Hands-on operator willing to dive into execution when needed
1+ year of people management with clear impact on team performance
1+ year in AI data operations (RLHF, annotation, model evaluation)
STEM background or strong technical fluency
Python & REACT working knowledge
Background in management consulting, investment banking, or high-growth startups
Experience managing distributed contributor workforces at scale

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