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Technical Program Manager
HumanSignal · San Francisco, United States
About The Role
Join our team as a Technical Program Manager, where you will be responsible for translating customer outcomes into integrated delivery plans, managing delivery health end-to-end, and building durable delivery systems. You will work closely with Product, Engineering, and Go-To-Market teams to continuously improve delivery excellence. Enjoy the benefits of working from anywhere, equity options, an inclusive culture, and more.
- Translate customer outcomes into integrated delivery plans and manage scope as engagements evolve.
- Own delivery health end-to-end, maintain status, surface risks early, and drive blockers to resolution.
- Run tight cadences that hold teams accountable to outcomes without micromanagement; every open item has an owner and a due date.
- Confident presence with senior engineers and executive customer stakeholders
- Track record managing complex, multi-stakeholder enterprise programs
- Metrics-driven: owns and reviews delivery health KPIs weekly (on-time milestone rate, blocker aging, schedule variance, etc.)
- 8+ years in program/technical program management or delivery operations
- Strong judgment under pressure; makes good decisions with incomplete information
- Experience with enterprise AI or ML deployments
- Background in startup ops, management consulting, or forward-deployed engineering
- Experience building lightweight operating systems for distributed teams
- Familiarity with enterprise IT procurement and security processes
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