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Technical Program Manager

HumanSignal · San Francisco, United States

External listingfull-time2 months ago

About The Role

Join our team as a Technical Program Manager, where you will be responsible for translating customer outcomes into integrated delivery plans, managing delivery health end-to-end, and building durable delivery systems. You will work closely with Product, Engineering, and Go-To-Market teams to continuously improve delivery excellence. Enjoy the benefits of working from anywhere, equity options, an inclusive culture, and more.

  • Translate customer outcomes into integrated delivery plans and manage scope as engagements evolve.
  • Own delivery health end-to-end, maintain status, surface risks early, and drive blockers to resolution.
  • Run tight cadences that hold teams accountable to outcomes without micromanagement; every open item has an owner and a due date.
  • Confident presence with senior engineers and executive customer stakeholders
  • Track record managing complex, multi-stakeholder enterprise programs
  • Metrics-driven: owns and reviews delivery health KPIs weekly (on-time milestone rate, blocker aging, schedule variance, etc.)
  • 8+ years in program/technical program management or delivery operations
  • Strong judgment under pressure; makes good decisions with incomplete information
  • Experience with enterprise AI or ML deployments
  • Background in startup ops, management consulting, or forward-deployed engineering
  • Experience building lightweight operating systems for distributed teams
  • Familiarity with enterprise IT procurement and security processes

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