About The Role

Join Tyk, a leading API management platform, as a Customer Solution Architect. In this hands-on, customer-facing role, you will be the technical owner of customer success post-sale, helping customers onboard successfully, deploy Tyk effectively, and realize long-term value from the platform. You will work closely with Account Managers, build trusted relationships with customer engineering teams, and proactively identify ways to improve adoption and architecture. Enjoy benefits such as unlimited paid holidays, fully remote work, flexible hours, and more.

Assurer la réussite des clients après la vente en tant que propriétaire technique de leur succès.
Travailler en étroite collaboration avec les responsables de compte pour garantir une intégration efficace et un déploiement réussi de Tyk.
Agir en tant que conseiller technique de confiance pour les équipes d'ingénierie des clients, en les guidant sur l'architecture et les meilleures pratiques.
Ability to explain complex technical concepts clearly and pragmatically
Experience working directly with technical stakeholders, including engineers and architects
Strong hands-on experience with APIs, distributed systems, and cloud-native architectures
High ownership mindset with strong judgement and initiative
Confident leading technical discussions, onboarding engagements, and architecture reviews
Strong troubleshooting and problem-solving skills in production environments
Comfortable working in fast-moving, collaborative environments focused on impact over bureaucracy

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