Marketing Operations Manager

Join our team as a Marketing Operations Manager, where you'll play a crucial role in maximizing the impact of our marketing efforts. You'll manage key systems, segmentation, data, and the lead management process, ensuring leads and campaign responses are processed efficiently, marketing data is accurate and actionable, and the marketing tech stack is optimized for pipeline growth. If you have a strong blend of operations, project management, technical, and analytical experience, we want to hear from you.

• Own the lead management process including scoring, MQL lifecycle and follow-up SLAs. Partner with marketing, sales, sales ops and rev ops to monitor lead quality and optimize conversion.
• Design & maintain audience segmentation frameworks to power campaigns. Process event and campaign lists, use AI and enrichment tools to identify ICP contacts, and continuously refine audiences based on performance data, sales feedback, and business priorities.
• Administer and optimize the marketing tech stack (Pardot, Salesforce, website chat, ZoomInfo, LinkedIn Sales Navigator), driving utilization and partnering with vendors on new capabilities and best practices.
• A proactive, self-directed approach to problem solving, with the ability to quickly understand business context and apply learnings across initiatives
• Experience using AI tools, automation platforms, and modern productivity technologies to improve efficiency and scale operational processes
• Demonstrated ability to manage multiple projects and priorities while maintaining strong attention to detail and execution quality
• A collaborative team player who takes ownership, follows through, and contributes positively to a fast-paced environment
• At least 3 years of experience in marketing operations, ideally in a B2B SaaS or healthcare technology environment
• Strong analytical, organizational, and communication skills, with the ability to collaborate effectively across Marketing, Sales, and Revenue Operations
• Hands-on experience with marketing automation and CRM platforms, with a strong understanding of lead management, campaign operations, data quality, and reporting best practices. Experience with Pardot and Salesforce is strongly preferred
• If you are looking to make an impact, we are mission-driven and are making a difference in peoples’ lives every day
• If you are a self-starter and naturally motivated, our work is driven by curiosity, innovation and team collaboration which allows us to leverage our skills immeasurably
• If you want to be a part of an amazing team , our people are the heart of everything we do