Director of Engineering, Infrastructure

Join Klaviyo, a leading marketing automation platform, as the Director of Engineering, Infrastructure. In this mission-critical role, you will shape the technological trajectory of the company by defining and managing a high-performance platform that supports rapid innovation. You will collaborate with cross-functional partners, mentor high-performing teams, and drive initiatives that enhance the reliability of production systems. This is an opportunity to make a significant impact on Klaviyo's growth and success.

• Lead the definition of platform primitives such as compute runtimes, storage options, and service networking, ensuring they are scalable, secure, and aligned with Klaviyo's standards for operational excellence.
• Create and disseminate golden paths and decision trees that simplify the technological choices for R&D teams, enhancing consistency and self-sufficiency across engineering efforts.
• Drive initiatives that enhance the reliability of production systems, focusing on incident prevention, transparent response protocols, and proactive capacity planning.