About The Role

Join Klaviyo, a company that empowers creators to own their destiny. As the Global Onboarding Lead, you will play a critical role in building and running the global onboarding experience for new hires. You will be responsible for the end-to-end operational delivery of the onboarding program, maintaining program infrastructure, tracking program health, designing and developing onboarding curriculum, and building strong relationships with various stakeholders. This role requires 8+ years of experience in program management, learning and development, or people programs, with a focus on onboarding or large-scale program operations.

Assurer la livraison opérationnelle de Base Camp pour tous les cohortes mondiaux, en garantissant la cohérence, la qualité et l'évolutivité.
Construire et maintenir l'infrastructure du programme, y compris les horaires, les guides de facilitateur, la logistique, les outils et les relations avec les fournisseurs.
Suivre et rendre compte de la santé du programme en utilisant des données qualitatives et quantitatives, et utiliser ces informations pour améliorer continuellement le programme.

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