Senior Product Manager, ML Modeling & Platform

Join Klaviyo, a leading marketing automation platform, as a Senior Product Manager for ML Modeling & Platform. In this role, you will own the product strategy and roadmap for Klaviyo's core predictive and generative ML models, as well as the internal infrastructure that supports them. You will work closely with engineering leadership and connect platform and modeling investments to customer and business outcomes. This is a highly technical role that requires a strong understanding of ML systems and the ability to communicate complex concepts to both technical and non-technical audiences.

• Own the product strategy and roadmap for Klaviyo's core predictive and generative ML models, defining what "better" looks like and how to achieve it.
• Own the ML Platform roadmap, focusing on training infrastructure, experiment tracking, model serving, feature pipelines, and emerging tooling to drive down time-to-production for new models.
• Build and maintain evaluation and monitoring frameworks to ensure model quality is measurable, regressions are caught before they reach customers, and improvements compound over time.