Head of Revenue Operations
Papaya Global · London, United Kingdom
About The Role
Join Papaya Global as the Head of Revenue Operations, where you will play a key role in building and enhancing our sales processes. You will be responsible for increasing sales productivity and effectiveness, developing and executing a comprehensive revenue operations strategy, and leading cross-functional revenue planning and forecasting. Additionally, you will establish robust reporting frameworks, design and implement scalable revenue processes, and manage technology and systems. You will also build and manage a high-performing revenue operations team and promote a data-driven culture across the organization.
- Develop and execute a comprehensive revenue operations strategy aligned with company growth objectives, leading cross-functional revenue planning and forecasting processes.
- Establish robust reporting frameworks and dashboards for revenue performance visibility, conducting deep-dive analysis on sales funnel performance and providing actionable insights to leadership.
- Design and implement scalable revenue processes across sales, marketing, and customer success, leading initiatives to streamline lead management, opportunity progression, and deal closure processes.
- At least 10+ years of experience in sales operations in a SaaS company
- Understanding of SaaS metrics and sales objectives and their translation into tools and processes to achieve company goals
- Excellent written and verbal English communication skills
- Strong planning and anticipation skills
- Proven experience working with <Salesforce.com>. Experience with other sales and marketing technology platforms – advantage
- Entrepreneurial mindset, chutzpah, and self-motivation are required
- Strong Excel skills – advantage
- University degree or a comparable level achieved through experience
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