Key Account Manager

Join our team as a Key Account Manager, where you'll be responsible for nurturing and growing client relationships within our strategic-level accounts. You'll drive revenue generation, manage partnerships, and contribute to RFPs. Your role will involve building and maintaining strong client relationships, identifying upsell and cross-sell opportunities, delivering exceptional service, and leveraging AI tools to enhance account planning and customer communications. You'll also have access to a range of benefits, including gym reimbursement, paternity/maternity leave, and a transparent PTO policy.

• Construire et maintenir des relations solides avec les clients, gérer les partenariats et travailler avec les équipes internes pour résoudre les escalades et respecter les SLA.
• Identifier les opportunités de vente incitative et de vente croisée au sein des comptes clients et soutenir la mise en œuvre de nouvelles solutions.
• Contribuer aux propositions et participer aux présentations aux clients aux côtés de l'équipe de vente.
• Strong organizational and time management skills
• Demonstrated ability to leverage AI tools to improve customer engagement, business analysis, communication, and operational efficiency
• Client-focused with a passion for outstanding service
• Bachelor's degree in Business, Marketing, or a related field
• Strong analytical and problem-solving abilities
• 2+ years of experience in Account Management
• Collaborative team player adaptable to a fast-paced environment
• Proficiency with CRM software, project management tools, and AI-powered productivity solutions
• Knowledge of Payroll, HRIS, or Fintech industries
• Excellent interpersonal and communication skills
• The ideal candidate combines strong relationship-building skills with a modern AI-enabled approach to account management