(Associate) Account Manager - Medium Business DACH (d/f/m)

Join Personio, a leading HR technology company, as an Account Manager for the Medium Business DACH region. In this role, you will drive revenue growth and retention across an assigned book of customers, maximizing lifetime value through high-value renewals and systematic cross-sell/upsell motions. You will build trusted relationships with key stakeholders, lead end-to-end renewal cycles, and identify and prioritize upsell/cross-sell opportunities. This position requires 3 days per week in the office and is based in Munich.

• Build trusted relationships with key stakeholders across your portfolio, own the full upsell cycle while sustaining strong retention.
• Expand strategically through account growth and renewals—prioritize the highest-impact opportunities to exceed targets.
• Run end-to-end renewal cycles: craft offers, negotiate terms, manage approvals, and document deal insights to protect and extend value for the customer.