Staff Product Designer (Group Practices)

Join Headway as a Staff Product Designer for Group Practices, where you'll be the design anchor for a key growth segment. You'll own the entire design process, from onboarding to practice management, and drive the expansion of supervisory billing nationwide. You'll work closely with Sales and Customer Success, contribute to the design system, and make a meaningful impact on mental healthcare access.

• Concevoir et diriger l'expérience des pratiques de groupe de bout en bout, y compris l'intégration, la facturation de supervision, l'emballage et la conformité SLA.
• Collaborer étroitement avec les équipes de vente et de réussite client pour traduire leurs insights en direction produit et en décisions de conception.
• Utiliser des outils d'IA pour prototyper et itérer sur les flux et les architectures d'information, et travailler en partenariat avec les équipes produit et ingénierie pour passer à la production.
• Are comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns) and see them as a core part of how you work
• Want your work to make a meaningful difference in people's lives — by helping group practices thrive on Headway, you're expanding access to affordable mental healthcare at scale
• Have designed for platforms or marketplaces where segment-specific needs must be balanced with platform consistency — you know when to customize and when to unify
• Have 8+ years of product design experience, with significant time spent designing for multi-user systems with different roles and permissions (admins, operators, end users)
• Have 0→1 product experience — you've designed new product lines, validated business models through design, or taken a product area from early concept to scale
• Think like a business builder — you understand revenue models, can connect design decisions to business outcomes, and make sharp prioritization calls about where design effort creates the most value
• Bring strong visual and interaction design craft across both growth surfaces (onboarding, activation) and product surfaces (dashboards, tooling, operational workflows)
• Are comfortable partnering with Sales and CS as key stakeholders — not just PM and Eng — and translating customer relationships into product insights