About The Role

Proficient in basic computer navigation and handling systems
Good understanding of email writing and communication
Basic knowledge of MS Excel (cut, copy, paste, sort ascending/descending)
Ability to review customer requests received via email/fax
Identify missing information as per SOPs and draft emails to Plan Administrators for clarification
Detail-oriented with focus on accuracy and process adherence
Open to feedback and continuous improvement
Willing to work 100% from office and in night shifts

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