Account Director

Join Swayable, a leading platform for social change and storytelling. As an Account Director, you will lead relationship development, retention, growth, and expansion for our existing roster of clients. You will build strong relationships with enterprise and strategic clients, identify ways to support them, and ensure client satisfaction. You will also collaborate closely with the sales team on expansion opportunities and negotiate contracts and fees. Enjoy full healthcare coverage, generous PTO, 401K, and equity options.

• Lead relationship development, retention, growth, and expansion for existing client accounts.
• Collaborate with Sales, Client Success, and Revenue Operations to uncover opportunities and marshal resources.
• Build strong relationships with enterprise and strategic clients, ensuring profitability and growth.
• Significant experience developing and winning pitches and leading complex projects at enterprise clients
• Experience building trusted relationships with executive marketing leaders, including CMOs and other senior budget holders, and translating complex research into clear, strategic guidance
• Comfortable operating in the grey, with a willingness to wear multiple hats and cut through ambiguity in whatever way helps achieve the necessary outcomes
• 8+ years of experience, ideally at an agency or market research company, in senior client-facing roles
• Proven experience leading commercial conversations and negotiating rates, contracts, and service agreements