Solutions Consultant

Join Drips, a leading conversational engagement platform, as a Solutions Consultant. In this role, you will translate client business goals into scalable, data-driven programs, design end-to-end technical solutions, and shape the commercial case behind them. You will work closely with sales, finance, product, and operations to move solutions from client goals to signed proposals. This is a fully remote position with a competitive benefits package.

• Posséder des opportunités de qualification à la livraison de propositions, en travaillant avec l'équipe de vente pour soutenir les opportunités qualifiées.
• Identifier et structurer les cas d'utilisation des clients en fonction des défis commerciaux, des populations cibles et des résultats souhaités.
• Produire des documents de portée de projet, des cas d'affaires, des diagrammes de flux et des démonstrations qui définissent la portée et alignent les parties prenantes.
• Strong written and verbal communication skills, including comfort presenting solutions and recommendations directly to clients and senior stakeholders
• Plus: Direct experience in Drips' core verticals (healthcare, insurance, and education), and with the regulated payer, plan, or carrier workflows they involve
• Experience working in or selling into healthcare, insurance, education, or another highly regulated industry, or a demonstrated ability to ramp quickly in a regulated market
• Strong Salesforce discipline and comfort maintaining accurate opportunity and pipeline data
• Demonstrated experience translating discovery and client requirements into a scoped, executable solution and a written specification, not just a summary of needs
• Familiarity with data integration concepts (APIs, flat-file or SFTP exchange, triggers) and comfort defining requirements alongside technical teams
• Working knowledge of TCPA and HIPAA considerations, or the ability to ramp quickly on the compliance constraints of regulated outreach
• Comfort operating without formal authority across sales, product, finance, and operations
• Plus: Experience with conversational messaging, contact-center, or member-engagement programs
• Bachelor's degree and/or 3 to 6 years of experience in solutions consulting, sales engineering, pre-sales, implementation, or a hybrid strategy/product role, ideally in B2B SaaS
• If you are energized by solving complex client problems, enjoy working at the intersection of strategy, product, and commercialization, and get satisfaction from moving an opportunity all the way from discovery to a scoped, priced proposal, this role is for you