About The Role

Join Coralogix as a Technical Account Manager, where you'll play a crucial role in the customer journey by leading the technical onboarding process and ensuring long-term success. You'll manage complex implementations, resolve technical challenges, and engage with stakeholders at all levels. This is a senior-level position that requires a strong technical background and customer-facing experience.

Lead the onboarding process for new customers, ensuring a smooth implementation and rapid time-to-value.
Manage complex implementations, resolve technical challenges, and clearly demonstrate product value to customers.
Establish relationships with technical counterparts, advocate for customer needs within the company, and influence product development.
Comfortable coding in any high-level programming language (Java, Go, Python) - advantage
Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM
Background knowledge of DevOps / Cloud / Observability
Bi-lingual (Spanish) is highly desirable – advantage
Hands-on Engineering/DevOps background – advantage
Experience in customer facing positions and excellent customer-facing skills
Strong presentation skills with the ability to establish credibility with executives
Hands-on experience in technical integrations and complex troubleshooting
Excellent communication skills in English, both written and verbal
Experience in SAAS B2B software companies - advantage
BSc degree in Computer Science / Engineering - advantage

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