About The Role

Join Coralogix, a fast-growing tech company recognized as a unicorn in the industry. As a Technical Account Manager, you will be a trusted advisor helping customers optimize their observability strategy. You will lead the technical onboarding process, provide technical advisory, troubleshoot complex issues, conduct quarterly business reviews, and collaborate cross-functionally. Enjoy benefits such as global opportunities, autonomy, and a diverse and inclusive workplace.

Lead the technical onboarding process, establishing integrations and delivering tailored product training to customers.
Architect data-driven customer success plans and act as an expert guide on observability best practices, ensuring product value and driving adoption.
Conduct Quarterly Business Reviews (QBRs) to demonstrate ROI and align with customer business goals, while advocating for customer needs to influence the product roadmap.
IaC & Systems: Good knowledge of Linux and hands-on experience with Infrastructure as a Code (Terraform/Ansible)
Query Languages: Experience with RegEx, Lucene, and PromQL
Observability & Pipelines: Experience with OpenTelemetry, Fluentd, Fluent Bit, or Logstash. Familiarity with observability tools like Grafana, OpenSearch, Prometheus, Datadog, Dynatrace, New Relic or Splunk
Cloud & Containers: Hands-on experience with AWS (EKS, ECS, Lambda, CloudWatch, etc.). Azure or GCP is a plus. Strong Kubernetes and Docker troubleshooting skills
Client Facing: Proven experience managing technical customer relationships with a high-energy, proactive approach
Communication: Exceptional English communication and presentation skills, with the ability to build credibility with both technical teams and executives
Comfortable coding in any high-level programming language (Java, Go, Python)
BSc in Computer Science or Engineering
B2B SaaS experience

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