Senior Product Designer (Marketplace Global App)

Join Ticketmaster as a Senior Product Designer for our Marketplace Global App. In this role, you will create unforgettable experiences for millions of fans worldwide. You will take ownership of projects from concept to final deliverables, conduct user research, and collaborate with cross-functional teams. The position offers a range of benefits, including medical, dental, and vision coverage, paid time off, a 401(k) program with company match, and opportunities for career growth and development.

• Collaborate with the team and business stakeholders to take ownership of projects from concept through to pixel-perfect final deliverables, providing innovative solutions for the next generation of fan experiences.
• Conduct user/market, usability and competitive design research where required, and use core information architecture and interaction design skills to take product design deliverables through a full project lifecycle.
• Leverage AI tools to accelerate design exploration, prototyping and cross-functional collaboration with product and engineering, and conduct internal QA tests to ensure deliveries meet initial design specifications.
• We’re looking for an experienced and confident Senior Product Designer, with rich visual design skills, interaction design experience and expert native platform knowledge to join our global mobile app team
• An understanding of grid systems, layout, typography and graphic design is strongly desired
• Ability to think creatively and present concepts clearly to stakeholders and team members
• Experience using AI tools in design workflows to enhance collaboration, accelerate prototyping and improve design-to-code handoff
• Proven experience working with mobile applications, preferably B2C e-commerce properties with high traffic
• Fully conversant in Figma and/or other industry leading software
• Ability to provide a range of innovative and compositionally strong design solutions
• Experience with usability testing and report generation beneficial
• Experience working on pattern libraries and design systems
• An understanding of capabilities and limitations of technologies that are used to create powerful interactive experiences: Swift / CSS / React etc is preferred
• Thorough grounding in principles, methodology and practices of digital product design with proven hands-on experience in a working environment, i.e. UX design, interface design, mobile app design, interaction design
• Excellent written, verbal communication and storytelling skills
• Ability to juggle and manage simultaneous concurrent requests within the same project area
• Slight flexibility in hours to accommodate our globally distributed team
• A keen eye for detail in designs and requirements
• Confidence in understanding complex business, system, and user flows and processes
• Have a hunger and passion for excellence
• A curious, proactive and self-directed learner, interested in emerging tools, trends, processes and personal growth
• An active communicator - proactively raising questions and issues as encountered
• Strong creative problem-solving skills