Lead Product Designer (Marketplace Global App)

Join Ticketmaster as a Lead Product Designer for our Marketplace Global App. In this role, you will be responsible for creating innovative design solutions for our global fan experience. You will collaborate with various teams, conduct research, and take ownership of projects from concept to final deliverables. This position offers a range of benefits, including medical, dental, and vision coverage, paid time off, a 401(k) program with company match, and opportunities for career growth and development.

• Collaborate with the team and business stakeholders to take ownership of projects from concept through to pixel-perfect final deliverables.
• Conduct user/market, usability and competitive design research where required, and use core information architecture and interaction design skills to take product design deliverables through a full project lifecycle.
• Leverage AI tools to accelerate design exploration, prototyping and cross-functional collaboration with product and engineering teams.
• Experience working on pattern libraries and design systems
• A curious, proactive and self-directed learner, interested in emerging tools, trends, processes and personal growth
• Excellent written, verbal communication and storytelling skills
• Slight flexibility in hours to accommodate our globally distributed team
• Ability to think creatively and present concepts clearly to stakeholders and team members
• Fully conversant in Figma and/or other industry leading software
• Ability to provide a range of innovative and compositionally strong design solutions
• Strong creative problem-solving skills
• Experience using AI tools in design workflows to enhance collaboration, accelerate prototyping and improve design-to-code handoff
• Proven experience working with mobile applications, preferably B2C e-commerce properties with high traffic
• An understanding of capabilities and limitation of technologies that are used to create powerful interactive experiences: Swift / CSS / React etc is preferred
• Have a hunger and passion for excellence
• An understanding of grid systems, layout, typography and graphic design strongly desired
• A keen eye for detail in designs and requirements
• Ability to juggle and manage simultaneous concurrent requests within the same project area
• Confidence in understanding complex business, system, and user flows and processes
• Thorough grounding in principles, methodology and practices of digital product design with proven hands-on experience in a working environment, i.e. UX design, interface design, mobile app design, interaction design
• An active communicator - proactively raising questions and issues as encountered
• Experience with usability testing and report generation beneficial