Digital Renewal Sales Representative (Turkish Speaker)

Join our team as a Digital Renewals Sales Representative, where you will be responsible for managing high volume renewal cycles, performing advanced negotiation and communication activities, and providing partner support. You will proactively identify customer needs, analyze churn risks, recommend solutions, and ensure strong customer retention. This role requires native-level proficiency in Turkish and English, 2-4 years of experience in inside sales or account management, and a customer-first mindset.

• Execute end-to-end renewal motions independently, streamlining workflows and reducing manual effort.
• Defend the current customer base by accurately and independently executing renewals, driving and closing seat expansions at renewal.
• Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts, partnering with Account Representatives to initiate larger cross-sell or expansion motions.
• Advanced Communication: Applies creative approaches to secure renewals with minimal guidance
• Advanced Negotiation: Uses creative techniques to reach renewal agreements
• CRM Optimization: Automates workflows, analyzes CRM data, and enhances operational efficiency
• Customer First Mindset: Proactively identifies customer needs and improves retention outcomes
• Organizational & Time Management: Handles high volume renewal cycles efficiently and independently
• Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows
• Native-level Turkish & English proficiency
• 2–4 years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments
• Proven communication and negotiation skills with the ability to influence customer decisions
• Ability to work autonomously, multitask, and prioritize across a large territory
• Demonstrated ability to independently execute high volume renewals
• Experience with subscription or recurring revenue business models
• Background in data driven churn analysis or customer retention strategies
• Familiarity with partner led sales motions or channel ecosystems
• Demonstrated ability to collaborate across sales, operations, and partner teams
• Experience forecasting renewal revenue or using dashboards to track pipeline health