Senior Product Operations Manager

Join our team as a Senior Product Operations Manager, where you will be responsible for identifying and fixing structural friction that slows down product teams. You will build working solutions that prove a better way, constantly questioning the current form of operational work and redesigning workflows with AI in mind. Your success will depend on your ability to build trust across silos in our large organization and prove that your solutions make life easier for product managers. You will streamline operational complexity, build dashboards and tools, and reduce operational drag so product managers can focus on customers and product strategy.

• Identifying and addressing structural friction that slows down product teams, and building scrappy, working solutions to improve operational efficiency.
• Redesigning workflows and operational mechanisms to streamline processes, reduce manual overhead, and enhance the overall productivity of product managers.
• Building trust across silos in a large organization, influencing teams without formal authority, and proving that your solutions make life easier for product managers.
• Experience working on platform, infrastructure, or SaaS products with complex technical dependencies
• 5+ years as a Product Manager in a high-growth, complex technical environment
• 2+ years improving how Product Management operates through tools, workflows, operational systems, or Product Operations functions
• Has influenced teams without authority by building solutions people choose to use because they clearly improve how the work gets done
• Has built scrappy, working solutions that fixed operational friction, including using AI tools, automations, no-code tools, or data workflows
• Hands-on experience using tools like Airtable, Jira, Productboard, Confluence, and GitHub to build and scale operational workflows
• You think differently because AI exists. Your instinct is to rethink how work should operate when AI is part of the system from the start
• You are low ego and highly practical. You build trust by being useful, following through, and making things better for the people around you
• You love to build things. Where others see ambiguity, you see a chance to create clarity and leave your mark
• You care deeply about making Product Managers successful and helping them focus on building great products
• You are naturally curious and quick to learn. You enjoy figuring out how teams actually get work done and why things break down