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Vice President of UX
Netskope · Santa Clara, CA, United States
About The Role
Join Netskope, a leading cybersecurity company, as the Vice President of UX. In this role, you will own the design experience across our entire security platform, leading a distributed team of designers, researchers, and UX managers. You will define and drive the UX vision, embed research and AI into the design process, and partner closely with Product, Engineering, and Content teams. This is a unique opportunity to shape the future of cybersecurity design and make a significant impact on the industry.
- Lead and manage a distributed UX team, fostering a culture of openness, curiosity, and high craft.
- Define and drive the UX vision across all of Netskope's products, ensuring experiences are coherent and built around real user needs.
- Partner with the CPO, Product Management, and Engineering to align design strategy with business goals, shaping roadmaps and influencing decisions.
- Demonstrated ability to lead UX for complex, technical enterprise products — cybersecurity, networking, infrastructure, or adjacent domains is a strong plus
- Experience building org structures, career ladders, and making the business case for design team investment at the leadership level
- Portfolio demonstrating systems thinking, conceptual design, and cross-product initiative driving
- 12+ years of UX experience, with at least 4 years leading design managers and/or senior ICs
- Proficiency with Figma and Claude Code (our primary tools); DesignOps experience and design community engagement (speaking, writing, advisory roles) are both a plus
- Active, hands-on engagement with AI tools in a design or research context — not just awareness, but evidence of curiosity and experimentation; experience helping a team develop an AI-integrated practice is a strong plus
- Background in UX research, or experience directly leading a research team — familiarity with both exploratory and evaluative methods, and a track record of advocating for research as a strategic function
- Proven track record of driving design strategy and roadmap influence at the VP or Director level, with fluency connecting UX outcomes to business KPIs
- Experience leading distributed teams across multiple time zones
- Are patient but relentless about evangelizing design — and know how to speak truth to power when business pressure is masking a bad experience decision
- Speak the language of the business — you frame design outcomes in terms executives act on, and use that fluency to earn resources, influence roadmaps, and grow design's credibility
- Lead with empathy and fairness — your team knows you are in their corner, generous with your time, and that their success is your success
- Are a natural dot-connector — you build the big picture from many moving parts, make connections across products and teams, and help others see what you see
- Are AI-curious and genuinely engaged — you are already experimenting with how generative AI reshapes design and research practice, you bring that curiosity to your team without forcing conclusions, and you are comfortable leading through change that is still being figured out
- Bachelor’s degree in Interaction Design, Human-Computer Interaction, Cognitive Science, or related fields required. Master's degree strongly preferred
- Are intellectually humble — you hire people who challenge you, welcome expertise that exceeds yours, and believe in growing team members up rather than managing them down
- Can make the complex feel simple — you distill hard technical concepts to their essence and use analogy and clarity to bring others along
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