Senior Solutions Architect

Join Workato, a leading enterprise automation platform, as a Senior Solutions Architect. In this role, you will guide Fortune 500 customers through complex evaluation cycles, helping them understand how Workato's platform can transform their operations. You will lead the technical discovery, solution design, and validation phases of the enterprise sales cycle, and partner with cross-functional teams to drive the technical sales stages to completion. Additionally, you will represent the Workato platform at field events and support marketing and event functions.

• Lead the solutioning and technical evaluation stages of the enterprise sales process, working closely within account teams to drive the sales cycle to completion.
• Serve as the customer’s most trusted technical advisor by mapping Workato’s value propositions and platform capabilities to their enterprise business objectives across various functional areas.
• Own and lead the technical discovery, solution design, and validation phases of the enterprise sales cycle using a consultative approach, ensuring a smooth handoff to post-sales teams.
• The ideal candidate is a high-achiever who builds and sustains strong relationships throughout the sales cycle, and who is passionate about understanding customer needs and showcasing how Workato’s platform can drive enterprise-wide automation, integration, and AI-powered orchestration outcomes
• Hands-on experience with cloud technologies – iPaaS, SaaS applications, cloud infrastructure (AWS, GCP, Azure)
• Hands-on experience with automation technologies, middleware, integration architecture patterns, web services, enterprise messaging patterns, APIs, SOA, ESB, BPM, and databases
• Familiarity with AI and agentic automation concepts, including prompt engineering, RAG, vector databases, chain-of-thought reasoning, MCP (Model Context Protocol), AI agents, and other techniques used to improve results and performance of Gen-AI use cases
• 5–7 years of pre-sales or solutions architecture experience in a SaaS organization required
• Strong understanding of enterprise application ecosystems including ERP (e.g., SAP, NetSuite, Oracle), CRM (e.g., Salesforce), HCM (e.g., Workday, SAP SuccessFactors), ITSM (e.g., ServiceNow), and collaboration platforms
• Hands-on experience with iPaaS, enterprise integration, or automation technologies is a must-have
• Familiarity with object-oriented programming and scripting
• Demonstrable experience working with Enterprise and Fortune 1000 customers across complex, multi-stakeholder sales cycles
• BA/BS or equivalent education; Computer Science degree is a plus
• Understanding of web technologies such as JSON, XML, HTTP, and GraphQL
• Experience mapping technical solutions to business outcomes across departments (IT, Finance, HR, RevOps, Security & Compliance)
• Strong leadership abilities; comfortable leading architectural discussions and presenting to technical and business audiences at all levels, including executive briefings
• Ability to manage multiple concurrent enterprise evaluations and prioritize effectively
• Adaptable and positive; eager to learn new concepts and technologies — particularly in the rapidly evolving AI and agentic automation space — and solve complex enterprise problems
• Passionate about ensuring customer success and driving business transformation
• Results-oriented and self-motivated with a track record of exceeding targets
• Excellent interpersonal and presentation skills; able to clearly convey complex ideas to diverse audiences from developers to C-level executives and collaborate effectively across functions