Staff Product Manager (Build Experience, Agentic)

Join Workato as a Staff Product Manager, where you'll own the build experience for Agent Studio, focusing on how customers create, configure, and iterate on AI agents. You'll work at the intersection of AI capabilities and builder usability, making critical decisions about what to expose, abstract, and when to guide users. Your role will involve defining and transforming the entire builder experience, collaborating with other product managers, and spending time with customers to understand their needs. You'll also drive the product life cycle, communicate product strategy, and define key metrics for feature performance.

• Définir, posséder et transformer l'ensemble de l'expérience où les constructeurs définissent des agents et les utilisent dans des recettes pour atteindre des expériences véritablement agentiques.
• Travailler en étroite collaboration avec les PMs qui possèdent l'éditeur de recettes, la base de connaissances et l'infrastructure de la plateforme pour garantir que le parcours du constructeur de bout en bout est cohérent.
• Passer un temps significatif avec les clients pour comprendre où ils rencontrent des difficultés, quels modèles mentaux ils apportent et comment vous pouvez offrir des expériences agréables à chaque étape de leur parcours.
• Familiarity with AI product concepts
• Strong written and verbal communication skills
• B2B software but aren't bound by B2B conventions. You look at enterprise tools and see opportunities where others see "that's just how it is." You're drawn to products like Figma, Linear, or Notion that prove complex workflows can still feel elegant
• Track record of translating technical capabilities into interfaces that feel intuitive without dumbing things down. You understand the difference between hiding complexity and organizing it — and you've shipped products that do the latter well
• Familiarity with AI/ML concepts — enough to understand what builders are trying to accomplish and where current tooling falls short. You don't need to tune models yourself, but you should be able to have informed conversations about RAG, prompting, and evaluation approaches
• Experience designing builder/creator tools, workflow products, or platforms where users construct rather than just consume
• Demonstrated ability to simplify complex products through thoughtful UX — portfolio examples or case studies welcome
• Strong product management experience, with meaningful time spent on products where the UX challenge was making something powerful feel approachable. You've worked on tools that serve users across a skill spectrum and had to decide how much complexity to expose at each level
• 7+ years in Product Management
• Experience working closely with design teams on interaction-heavy products
• Bachelor's degree or equivalent experience
• Background in design, or experience as a designer who transitioned to PM
• Experience with products that serve both technical and less-technical users simultaneously
• Experience with low-code/no-code platforms, IDE-like tools, or creative software
• You're a strong communicator who can articulate design rationale to engineering, advocate for builder needs to leadership, and write clear product specs that don't leave interaction details to chance