Technical Architect

Join our growing team as a Technical Architect. In this role, you will lead professional services engagements, develop architectural designs for customer integrations, conduct production readiness assessments, and provide knowledge transfer to customer and partner teams. You will also contribute to the growth of our professional services department and mentor team members. This position offers flexible working arrangements, great employee benefits, professional development opportunities, and dedicated wellness time.

• Participate as a lead architect in professional services engagements, leading business requirements sessions and developing architectural designs for customer integrations.
• Conduct production readiness assessments, advise on production deployment procedures, and conduct post-live deployment health checks.
• Contribute to the growth of the professional services department by creating or enhancing content such as presentations, demos, white papers, and best practices.
• Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment
• Experience documenting business processes and applying technology to optimize and automate these processes
• Communication skills to effectively communicate with technical, business, and C-level stakeholders alike
• Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs
• Bachelor’s degree or equivalent education in Computer Science, Software Engineering, or in a related field. Bachelor’s degrees and those with non-traditional but similar proven experience may also apply
• Deep understanding of security and governance needs for large enterprise organizations
• Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems
• 5+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions
• Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations
• Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances
• Experience as an Enterprise and/or digital architectMaster’s degree in Computer Science, Software Engineering
• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
• Experience having worked in a start-up environment
• Knowledge of AWS, Azure, GCP, and Ruby
• Track record of continuous learning of new technologies, as well as leading projects that push the capabilities of existing technologies
• Track record of driving software expansions as a result of professional services engagements