Senior Product Manager (Payments Enablement & Adoption)

Join our team as a Senior Product Manager focused on Payments Enablement & Adoption. In this role, you will be responsible for driving the rollout and adoption of the Swift payments scheme, working closely with banks, vendors, and internal teams. You will develop a deep understanding of payment schemes and end-to-end payment journeys, and translate scheme intent into clear, practical guidance. You will also track adoption and usage signals from the market and contribute to shaping the scheme's value proposition and evolution roadmap.

• Positioning scheme capabilities clearly, supporting rollout and implementation, driving adoption and consistent usage, and scaling participation across regions and market segments.
• Developing a deep understanding of payment schemes and end-to-end payment journeys to articulate clearly how scheme capabilities improve customer experience, operational efficiency, and predictability.
• Engaging actively with the payments community through workshops, briefings, community calls, and bilateral interactions to encourage uptake and gather feedback.
• Thinks in terms of adoption, consistency, and scale — not just design
• Can influence without formal authority and collaborate effectively in a complex, matrix environment
• Has strong experience in payments and a solid understanding of cross‑border payment processes and operating models
• Is detail‑conscious and quality‑driven, while keeping a strong focus on end‑user and community impact
• Is a team player who communicates clearly, listens actively, and adapts to changing priorities
• Is comfortable engaging with the industry and can explain complex scheme concepts in a clear, practical, and credible way
• Has experience supporting product or service rollouts and driving usage across a customer base
• Is structured, pragmatic, and outcome‑oriented
• Understands payment schemes and standards; ISO 20022 knowledge is a strong advantage
• University degree in Marketing, Economics, Management, Engineering, Science, or Technology (Master’s degree preferred)
• Broad industry exposure to cross‑border payments challenges and solutions, ideally from a bank, PSP, scheme, or vendor perspective
• 10+ years of professional experience across payments, scheme management, product roles, customer engagement, or service rollout