Strategic Client Services Manager

Join Epsilon, a global leader in data, technology, and services for the marketing and advertising ecosystem. As a Strategic Client Services Manager, you will drive growth and retention for top brands by providing exceptional digital marketing solutions. You will collaborate with internal specialists and key client partners to design and implement personalized digital strategies. This role offers opportunities for continuous learning and career advancement in a dynamic and evolving industry.

• Lead the tactical and creative development for a portfolio of top brands, driving their growth and retention by providing exceptional digital marketing solutions.
• Partner with internal Epsilon specialists and key client partners to design and implement personalized digital strategies, ensuring seamless integration onto the Epsilon platform.
• Collaborate with 12 different cross teams internally and work alongside clients to deliver outstanding objective-based solutions.

**Who You Are**

• **What you’ll bring with you:**
• 2 - 4 years of client management or commercial experience in the digital marketing landscape, either agency or client-side.
• Excellent interpersonal and communication skills at all levels
• Experience working in an environment committed to achieving specific goals, with a track record of exceeding growth objectives.
• Demonstrated ability to grow client revenue through strategic up- and cross-selling of tailored solutions.
• Solid commercial insight, with the ability to identify and lead growth opportunities and support business success across a wide portfolio of clients
• Strong organisational and project management experience.
• Creative and critical thinking with a focus on continuous improvement.
• **Why you might stand out from other talent:**
• Experience in mentoring and training junior team members.
• A deep understanding of the digital industry and a passion for its evolving nature.
• Ability to work closely with product owners and become a solutions specialist.
• A proactive approach, continually seeking ways to develop skills and stay ahead in a fast-changing industry.
• Proven track record in leading internal and external critical initiatives that drive client success and long-term account growth
• Comfortable engaging with senior collaborators, presenting arguments, and influencing decision-making at the executive level

This role is perfect for someone eager to be part of a dynamic, growing business at the groundbreaking of digital marketing and technology, with ample opportunities to make a significant impact.

[Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.](https://www.youtube.com/watch?v=xpjtfpntuv8&t=1s)