People Operations Specialist

Join Exa's People Operations team and play a crucial role in shaping the experience of every new hire. In this highly operational role, you will work closely with the People lead, founders, and Chief of Staff across various aspects of hiring, onboarding, benefits, compliance, immigration, and global employment operations. You will be responsible for end-to-end onboarding, coordinating international hires, supporting visa and immigration cases, managing benefits administration, maintaining HRIS and people data, and supporting compliance work. Additionally, you will help plan company events and constantly look for ways to improve the employee experience. This role requires exceptional organization, genuine care for people, strong ownership mentality, discretion with sensitive information, a bias toward action, and strong written communication skills.

• Run end-to-end onboarding for every new hire, from offer letter to first day, and make it feel like a warm welcome rather than a checklist.
• Coordinate international hires and contractors alongside our local advisors, and support visa and immigration cases with our immigration counsel.
• Own benefits administration day-to-day and support annual renewals, while keeping HRIS and people data clean and accurate.
• This role is for someone who deeply cares about the experience of everyone on the team. You'll be the person making someone's first day feel like the start of a journey they're excited about, and the one keeping the gears turning long after
• Exceptional organization - spreadsheets, trackers, and follow-ups are second nature
• Genuine care for the people you support, and a real interest in making Exa a place people love working at
• Strong ownership mentality - you don't wait to be asked to fix problems
• Discretion with sensitive information, and the judgment to know when something matters more than the process around it
• A bias toward action - you figure things out independently when there's no playbook
• Strong written communication and warmth being the point of contact for employees, vendors, and lawyers
• 1-4 years of experience in people ops, HR, recruiting coordination, or startup operations
• Experience at a top-tier startup or scale-up
• International exposure across hiring, employment, or coordination
• You've helped scale a company through a high-growth stage