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Product Manager

Middesk · New York, United States

External listingfull-time19 days ago

About The Role

Join our Entity Management team as a Product Manager, where you'll be responsible for the day-to-day execution of our Payroll Solutions suite of products. You'll work closely with customers, engineering, legal, and compliance teams to drive the health of our flagship product lines and expand our reach. Enjoy benefits such as unlimited PTO, healthcare coverage, and a hybrid work environment.

  • Ownership of the day-to-day execution of the product roadmap, including writing specifications, running sprints with engineering, and shipping features.
  • Direct engagement with customers to validate problems and test solutions, and collaboration with cross-functional teams to grow products.
  • Driving the health of flagship product lines, ensuring a strategic balance between operational stability, efficiency, and the introduction of new capabilities.
  • History of managing B2B SaaS solutions delivered through API integrations or within embedded partnership ecosystems
  • An operator with a mindset rooted in systems thinking, with an obsession for tracking KPIs like task completion rates, cost-per-action, human-in-the-loop intervention rates, and strict SLA adherence
  • Demonstrated success managing established, profitable solutions beyond initial launch phases. You excel at scaling and stabilizing high-volume offerings by maintaining consistent reliability for current users while deploying strategic roadmap expansions and delivering quantifiable gains in operational efficiency and product margins
  • A proven track record owning mature, revenue-generating product lines; you know how to scale and harden products while balancing reliability for existing users with the delivery of strategic expansion features and measurable margin improvements
  • 5-7+ years of experience in product management, technical consulting, or operational leadership, with a focus on building and deploying enterprise focused products, automation platforms, or complex workflow systems
  • Domain Credibility: Deep expertise within the realms of regulatory operations, payroll, compliance, fintech, or legal technology
  • Experience in compliance, regulatory operations, payroll, fintech, or legal tech; you bring credibility to challenge existing operational paradigms and translate nuanced, state-specific regulatory requirements into deterministic and probabilistic agent workflows
  • Previous experience navigating the rapid execution cycles of high-growth startup environments at the Series B or C stage

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