Senior Engineering Manager (Managed Platform Services)

Join Crusoe as a Senior Engineering Manager and lead a talented team focused on revolutionizing our cloud infrastructure. In this pivotal role, you will own the technical roadmap for the Command Center Insights & Actions team, collaborate cross-functionally, manage complex projects, drive technical excellence, and cultivate team growth. This is a full-time opportunity for a passionate leader who thrives on building high-performing teams and delivering impactful, data-driven solutions.

• Drive the Insights & Actions Roadmap: Own and execute across alerting infrastructure, control plane APIs, automated action systems, and telemetry-derived insights.
• Influence Strategic Roadmaps: Contribute significantly to the team's roadmap, impacting long-term team goals and operational performance metrics.
• Manage Complex Projects: Lead critical initiatives involving multiple engineers, ensuring customer outcomes are auditable and decisions are data-driven.
• Technical Acumen: Ability to lead effectively in spaces where problems, opportunities, and strategies are not yet fully defined — driving clarity, direction, and execution
• Project Ownership: Proven experience owning and delivering complex projects end-to-end, with measurable quality and data-driven decision-making
• Technical Expertise in Observability & Intelligence Systems: Hands-on background in ML, heuristics, or rule-based systems — with the ability to engage deeply on problems like anomaly detection, threshold design, and automated remediation logic
• Global Scale Experience: Background building and operating global services at scale
• Cross-Functional Collaboration: Excellent technical communication skills, both verbal and written, to work effectively across diverse roles and functions
• Organizational Prowess: Highly organized and capable of managing multiple complex initiatives and team priorities in parallel
• Proven Leadership: Demonstrated track record of people management, leading with empathy, and maintaining a sustainable workload for your teams
• Background in observability platforms or products
• Background in data platforms and data science
• Familiarity with GPU profiling tools (Nsight, NCCL Inspector) or infrastructure diagnostics at the hardware layer
• Highly motivated and proactive in identifying process improvements and boosting team efficiency
• Enthusiasm for building team culture with a high quality of life for engineers
• Passion for coaching and mentoring engineers into high-performing individuals
• A true "people-person" who thrives in collaborative environments and is energized by teamwork
• We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services
• If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe