Staff Technical Program Manager (Managed Intelligence)

Join Crusoe, the world's first vertically integrated, sustainable AI cloud. As a Staff Technical Program Manager for Managed Intelligence, you will play a crucial role in shaping the future of AI infrastructure. You will own end-to-end program delivery, drive cross-functional alignment, and proactively identify risks. This is an opportunity to make a significant impact in a fast-growing company focused on sustainability and reliability in AI.

• End-to-end program delivery: Own multi-quarter release planning, dependency governance, and executive communication across the Managed Inference platform.
• Complex, high-risk program management: Drive model version rollouts, inference optimization campaigns, SLA readiness for new GPU hardware, and multi-tenant capacity planning from kickoff through delivery.
• Cross-functional alignment: Coordinate across Model Engineering, IaaS, Cloud Foundations, Data Center Operations, and external model providers to keep programs on track and unblocked.
• LLM inference and model serving knowledge: Working familiarity with batching strategies, quantization approaches, and the tradeoffs that govern latency, throughput, and cost at production scale
• Multi-tenant systems experience: Familiarity with isolation, quota management, and SLA enforcement across concurrent workloads
• Fine-tuning and alignment awareness: Sufficient familiarity with fine-tuning and alignment workflows to govern program timelines, identify technical risks, and coordinate across the teams that own them
• Cross-functional influence: Proven ability to drive alignment across engineering, product, and infrastructure leadership without direct authority, including with highly technical stakeholders
• Low-structure execution: Proven ability to build execution models in environments where the process did not yet exist, and make them stick with teams that didn't ask for them
• AI tool integration: Active, daily use of AI tools to improve program execution, risk detection, and communication -- not just personal productivity
• 7+ years of experience as a Technical Program Manager in fast-paced technical environments, with a track record of owning complex programs end-to-end across engineering and product organizations
• Executive communication: Exceptional written and verbal communication for delivering clear, data-driven, decision-oriented updates to executive stakeholders
• 1+ years of experience working with teams building platforms or services for AI inference and/or training
• Direct experience governing model onboarding programs across GPU generations, including firmware, driver, and stack validation
• Experience coaching or mentoring junior TPMs in a high-growth technical environment
• Exposure to multi-site or globally distributed engineering teams
• Background at a Series D to Series F company or a high-performing team within a hyperscaler focused on AI infrastructure