Assistant Manager, Maison Madison - Men's Universe

Join Hermès, a prestigious luxury brand, as an Assistant Manager in the Men's Universe at our Maison Madison flagship boutique in New York. In this role, you will collaborate with the Floor Director and Senior Floor Director to drive sales, enhance client development, and coach staff. You will also be responsible for daily staff supervision, identifying sales opportunities, conducting meetings, and ensuring compliance with policies and procedures. The ideal candidate will have 4+ years of retail management experience, preferably in a luxury environment, and possess strong communication and analytical skills.

• Assister le directeur de l'étage dans la gestion quotidienne de l'équipe de vente, y compris le coaching, la formation et l'atteinte des objectifs de vente.
• Identifier les opportunités de vente en examinant régulièrement les performances commerciales et en collaborant avec les spécialistes des ventes.
• Assurer la conformité aux normes CRM et maximiser le taux de capture des clients en suivant les performances de l'équipe.