Client Relations Agent (Fluent in Norwegian and English)

Join Hermès, a prestigious French luxury brand, as a Client Relations Agent. In this role, you will be the main point of contact for customers in the Benelux-Nordics countries, providing exceptional service and support. You will work in a collaborative and supportive environment, and your success will be driven by your strong customer service skills, organizational abilities, and proficiency in Norwegian and English.

• Act as the main point of contact for end customers, providing high-quality advice and support via telephone and digital channels.
• Ensure the quality of relationships with customers and stores, in line with the company's service philosophy.
• Provide comprehensive product information and explain procedures related to purchases, returns, and exchanges.