Client Relations Agent (Fluent in Swedish and English)

Join Hermès, a prestigious French luxury brand, as a Client Relations Agent. In this role, you will be the main point of contact for customers in the Benelux-Nordics countries, providing exceptional service and support. You will work in a collaborative and supportive environment, with a focus on customer satisfaction and teamwork. Fluency in Swedish and English is required, and experience in the hotel, retail, or e-commerce sectors is preferred.

• Act as a representative of Hermès, ensuring customer satisfaction and providing high-quality service.
• Serve as the main point of contact for end customers, advising them on products and services via various communication channels.
• Ensure the quality of relationships with customers and stores, providing comprehensive product information and explaining procedures.