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Selling and Service Assistant, Manhasset
Hermès · New York, New York, United States
About The Role
Join Hermès, a prestigious luxury brand, as a Selling and Service Assistant in our new Manhasset boutique opening in October 2026. In this role, you will provide clerical support for front and back of house operations, process transactions, assist the sales team, and maintain the selling floor. You will also support after-sales services and maintain accurate CRM records. The ideal candidate will have at least one year of retail experience, strong communication skills, and a customer service orientation.
- Accurately record point of sales transactions at the register, processing sales, sends, repairs, and assisting in preparation of opening and closing procedures.
- Consistently provide high levels of service to clients within the Hermès standard of service, including prompt and friendly greeting, answering questions, and assistance with wrapping and packaging.
- Support the sales team with the selling process, including hanging merchandising, returning merchandise to the floor, retrieving stock, and physical preparation of the stock room.
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