About The Role

Join Whatnot, the largest live shopping platform in North America and Europe. As a Customer Experience Team Lead, you will drive team performance, manage and coach agents, and improve the user experience. You will work remotely or from one of our global office hubs, with a focus on flexibility and in-person collaboration.

Lead team performance and drive results in team productivity, quality, and customer experience.
Manage, coach, encourage, and be responsible for the performance and culture of a team of agents.
Create new and use existing reporting to identify areas to improve performance metrics and productivity.

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