Customer Success Engineer, Enterprise Engineering

Join Whatnot, the largest live shopping platform in North America and Europe. As a Customer Success Engineer, you will work directly with enterprise sellers and their technical teams to design, implement, and support custom integrations on top of Whatnot’s APIs and infrastructure. This role combines hands-on integration work with customer-facing problem solving and product thinking. You will help enterprise partners navigate complex workflows while partnering closely with internal engineering, product, and account teams.

• Partnering directly with enterprise sellers and their engineering teams to architect and implement bespoke integrations leveraging Whatnot’s APIs and platform capabilities.
• Acting as the technical bridge between customers and internal teams—translating seller needs into scalable solutions while collaborating closely with engineering, product, and account management stakeholders.
• Building durable tooling, workflows, and support infrastructure that help scale enterprise onboarding, integration support, and long-term customer success, including ~20–30% hands-on coding focused on developing scalable integration solutions and internal operational tooling.