Customer Experience Agent, 2026 New Grad

Join Whatnot, the largest live shopping platform in North America and Europe. As a Customer Experience Agent, you'll play a crucial role in ensuring a positive experience for our users by resolving customer issues and driving continuous improvement. This is an ideal starting point for building strong problem-solving skills and understanding how a fast-growing company operates.

• Interacting with buyers and sellers to ensure a positive experience and resolve customer issues.
• Becoming an expert in Whatnot’s product, processes, and systems to drive positive outcomes for users.
• Working with other departments to troubleshoot, research, and resolve open questions, and seeking out opportunities to improve the overall customer experience.