Trust & Safety Agent, New Grad

Join Whatnot, the largest live shopping platform in North America and Europe. As a Trust & Safety Agent, you will be responsible for maintaining the safety and integrity of our platform, conducting investigations, and providing customer support. This is a remote position with the option to work from one of our global office hubs.

• Regularly work with the team on reviewing potentially suspicious behavior on a daily basis to support the company in protecting good users and preventing financial losses.
• Conduct in-depth transaction-level reviews, discover and identify trends to present opportunities for stronger results and mitigation.
• Communicate with customers in response to inquiries related to trust and risk, provide inbound email and chat-based customer service for users who need immediate assistance.