Customer Operations Specialist - Italy

Join Blank, a fintech company backed by Crédit Agricole Group, as a Customer Operations Specialist in Italy. You will be responsible for analyzing client onboarding information, providing stellar client support, shaping processes, and acting as a point of contact for external support suppliers. The ideal candidate has at least 1 year of experience in a similar role, a strong analytical mindset, and is fluent in Italian and English. Enjoy a permanent contract, competitive salary, hybrid remote work, and extensive health coverage.

• Analizzare le informazioni e la documentazione fornite durante il processo di onboarding dei clienti, contattando i clienti se necessario, per garantire la completezza e la conformità delle informazioni.
• Fornire un supporto clienti eccezionale, aiutando i clienti con domande relative all'account e alle richieste di creazione dell'account.
• Collaborare allo sviluppo del team operativo e contribuire a plasmare i nostri processi.