About The Role

Join Point, a fintech company revolutionizing home equity financing. As a Product Designer (Content), you'll create clear and consistent messaging for homeowners, translating complex financial concepts into understandable language. You'll collaborate with various teams, monitor copy performance, and contribute to AI-driven experiences. Enjoy benefits like health insurance, unlimited vacation, continued learning opportunities, family-friendly policies, and work-from-home stipends.

Collaborate with cross-functional teams to create clear and consistent content for every touchpoint of the homeowner journey.
Translate complex financial concepts into understandable language that motivates homeowners to take action.
Monitor and analyze copy performance, iterating based on data to improve engagement and conversion rates.
Detail-oriented with grammar, tone, and consistency
Active user of AI tools in your day-to-day work — you use them to draft, edit, research, and explore ideas
Open to feedback and quick to iterate
Comfortable working with subject matter experts and incorporating feedback from many stakeholders
2+ years of professional writing experience in content design, product design, UX writing, or a closely related field
A portfolio that shows strong writing across multiple formats, such as product copy, emails, long-form, or marketing
Curious about the customer — you want to understand who you're writing for, not just what to say
Familiarity with A/B testing copy such as subject lines, headlines, and button text
Experience writing prompts, knowledge bases, or guardrails for production AI experiences
Experience writing for fintech, financial services, or other regulated/complex industries
Experience drafting test plans, surveys, or light user research on copy

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