Senior People Operations Associate

Join Point, a fast-growing fintech company, as a Senior People Operations Associate. In this role, you will influence all components of the employee lifecycle, optimize the employee experience, and support various people-focused responsibilities and projects. You will coordinate onboarding, manage employee lifecycle changes, support company-wide people programs, and provide HR generalist support. The ideal candidate has 4+ years of experience in People Operations or Human Resources, strong project management skills, and a commitment to maintaining accurate records.

• Coordinating the onboarding experience and managing employee lifecycle changes.
• Helping to coordinate and administer company-wide People programs, including surveys and learning initiatives.
• Serving as a first point of contact for employee questions related to policies, benefits, and People processes.
• We are looking for a thoughtful, highly organized individual to help deliver an exceptional and consistent employee experience as our organization continues to scale
• The ideal candidate is comfortable balancing high-touch employee support with operational execution
• You enjoy building structure, improving processes, and identifying opportunities to make People programs more efficient, scalable, and employee-friendly
• A collaborative, service-oriented approach and the ability to build trusted relationships with employees, managers, and cross-functional partners
• Excellent written and verbal communication skills, including the ability to explain complex processes clearly and empathetically
• Experience working with HRIS (Rippling preferred), benefits, payroll, performance-management, or employee-engagement platforms
• 4+ years of experience in People Operations, Human Resources, or a related field
• Broad working knowledge of employee lifecycle processes and core HR practices
• Experience coordinating onboarding, leaves of absence, benefits, or other employee-facing programs
• Strong project-management and organizational skills, with the ability to manage multiple deadlines and recurring processes
• Sound judgment and the ability to recognize when an issue should be escalated
• Comfort working in a fast-moving environment where processes may still be evolving
• Demonstrated discretion when handling sensitive and confidential employee information
• High attention to detail and a commitment to maintaining accurate records