Director of Product (Financial Incentives)

Join Garner, a mission-driven healthcare company, as the Director of Product for Financial Incentives. In this role, you will lead a team responsible for the member-facing incentive experience, payment mechanisms, employer-facing plan design, and the core platform that adjudicates claims and moves money. You will be based in New York City and will report to the Head of Product.

• Own the strategy and roadmap for Garner’s Financial Incentives portfolio, spanning the member incentive experience, the suite of payment mechanisms, employer-facing plan design and coverage policies, and the underlying claims adjudication, payments, and ledger platform.
• Build, mentor, and scale a high-performing product management team (4 PMs and growing) and develop the next generation of PM leaders at Garner.
• Act as Garner’s internal and external-facing executive-level subject matter expert on financial incentives, payment mechanics, and the operational systems that move money reliably at scale.
• Deep expertise in at least one of payment infrastructure (rails, settlement, reconciliation, ledger) or consumer financial products (card, rewards, reimbursement, HSA/HRA-like instruments) at scale
• Demonstrated experience building and shipping financial products at scale — payments, ledgers, card programs, consumer financial experiences, or other money-movement systems
• Track record of leading both 0-to-1 product development and the scale-up of production systems, comfortable building net-new platforms and improving systems already moving real money
• Exceptional written and verbal communication, with the ability to drive alignment with executives, internal teams, and external partners
• 8+ years of product management experience, including 3+ years managing and developing product managers
• Strong technical fluency—can credibly engage engineering on system design, data models, APIs, and reliability tradeoffs
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback