About The Role

Join our team as a Senior Business Operations Manager, where you will play a crucial role in driving operational efficiency and revenue generation. You will be responsible for end-to-end performance tracking and reporting, supplier network data stewardship, systems thinking and workflow design, proactive process automation, AI agent development, and strategic dashboard maintenance. This position offers a hybrid work model, equity packages, company events, collaborative workspaces, opportunities for professional growth, an inclusive community, global opportunities and exposure, authentic colleagues, and autonomy.

Build, own, and strategically evolve the "Card LOB Master View," tracking metrics across the entire lifecycle.
Act as the steward for our supplier network, taking ownership of its overall data hygiene and structure.
Design tooling and processes for the card team with a holistic view of how data flows across the organization.
Education: Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field
AI & Automation Proficiency: Practical experience creating AI agents, prompts, or advanced workflows using Claude, Glean, or similar enterprise AI solutions, paired with a willingness to align operational plans with the organization's evolving AI roadmap, cultivating an "AI-first" culture throughout the team
Experience: 5+ years in Business Operations, Revenue Operations, or Sales Operations, with a proven track record of supporting a business unit with a complex sales-to-delivery lifecycle
Technical Tools: Advanced data modeling skills in Excel/Google Sheets (forecasting, complex formulas, macros) and deep familiarity with Salesforce (reporting, funnel tracking, dashboarding)
Data Visualization: Experience partnering with centralized data teams to deliver dashboards in Power BI, Tableau, or Sigma

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